Delete your Exitus account

1. In the game

1. Open the settings in the game.
2. Tap “KONTO” (account) and then “KONTO LÖSCHEN” (delete account).
3. Confirm.

The deletion takes effect at once and cannot be undone. If you are out on an excursion with a group, it works once everyone is back.

2. Without the game

Write to exitus@silvra.net with the subject “Delete account” and your player ID. You find it in the game under Settings → KONTO (account). We delete within one month and confirm it by email.

Without the player ID we cannot find your account: we know no name or email address for any account.

3. What is deleted

• your account with the hash of the random identifier and your sign-in sessions
• your display name
• your game progress: stash, backpack, gear, in-game money, bunker and values such as food and health
• your memberships in excursions and your backpacks still lying there

When you delete in the game, the game also forgets the identifier and the sign-in session on your device. Only a new start creates a new account.

4. What remains

• The item bookings, for statistics and against fraud, but without any link to you: they then belong to a fixed account “gelöscht” (deleted) that nobody can sign in to. They hold only the item, quantity, container, reason, time and excursion: no IP address, no identifier, no name and no free text.
• Excursions you led, for your fellow players’ history, without you.
• Your data in our nightly backups, until it drops out after 14 days.
• Entries in the server’s logs, until they expire: 14 days at the reverse proxy, five weeks at the server.
• At Epic Games, the EOS user ID, without an account behind it.

5. More

Which data the game processes at all is described in the privacy policy of Exitus. We answer questions at exitus@silvra.net.